Let’s say you have $10,000 to invest and want to start a 5 rung, annual ladder (12, 24, 36, 48 and 60-month CDs). You could invest $2,000 in each term. As each CD matures, re-invest the principal and interest into the longest term on your CD Ladder (in this case a 60-month CD). With this scenario, you’ll benefit by having at least $2,000 becoming available each year should you need access to your money, while at the same time having all your money in longer term CDs, which usually have a higher rate than shorter term deposits.

All Orange CDs default to roll over automatically for the same term. To optimize and extend the life of your CD ladder, simply change the maturity instructions for each Orange CD to roll-over to the longest term of your CD ladder (like the 60-month). You can do this any time prior to maturity by logging into your account, clicking on the “Account Maintenance” icon in your CD account, and change the “Account Maturity” options.

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Opening my account

How do I open an Orange CD?
You have several options; all quick, easy and convenient. Simply click on the "Open an Account" button to the left and follow the easy instructions to open online. Upon enrollment, your Orange CD will be automatically linked to the checking account used for your deposit.

How do I know when my Orange CD is open?
When you apply online, the final page of the application will confirm your Customer and account numbers. If you mailed in your application, once we receive and process it, we will send a letter stating your account and Customer numbers as well as a confirmation of the maturity date of your Orange CD.

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Using my account

Will ING DIRECT remind me of the maturity date on my Orange CD?
Yes. We will send you a notice about 35 days prior to maturity, including information on renewal and the current renewal rate. Then as owner of the CD, you must contact an ING DIRECT Sales Associate at 1-888-ING-0727 or login to your account and give instructions to either transfer the maturity value to another account, or to renew the CD at the current rate. If instructions are not provided, the CD (including accrued interest) will automatically be renewed at the current rate.

Upon maturity of my Orange CD, if I choose to have my money sent to my linked account, how long will it take?
You will have access to money transferred from your Orange CD into your linked account within 2-3 business days.

What if I provide ING DIRECT with maturity instructions after the CD maturity date?
Your Orange CD (including accrued interest) will automatically renew at the current rate. However, you may still redeem your certificate, or change the amount or term, within 10 calendar days from the maturity date without penalty.

Can I close my Orange CD after it rolls over? Is there a grace period?
If your Orange CD rolls over, you can close it, or change the amount or term, within 10 calendar days from the maturity date without penalty.

Can I add money to my CD once it has been opened?
While you can't add money to an existing CD, you can open additional CDs at any time. You also have the opportunity to add money to your CD (if you choose) when you renew it at maturity.

Can I change the account that is linked to my Orange CD?
Yes. You can always change your linked account. Learn how to add a link, or call 1-888-ING-0727 to speak with an ING DIRECT Sales Associate.

Can I receive interest disbursements from my Orange CD?
Yes. You can choose to receive interest disbursements on a monthly or yearly basis (on the anniversary date of the account opening). Interest disbursements can be sent to your Electric Orange, your Orange Savings Account, or a verified external account. The ability to select or deselect interest disbursement is only presented for 20 days from account opening. Once selected, you can change the account to which interest is disbursed at any time.

How do I add a joint account holder to my Orange CD?
To add a joint account holder online:

1. Login to ingdirect.com with your Customer Number and PIN
2. Click on the account you would like to add your joint account holder to
3. Select 'Account Maintenance'
4. Under 'Account Ownership', click on 'Add' and follow the steps

1. Login to ingdirect.com with your Customer Number and PIN
2. Click on the account you would like to remove your joint account holder from
3. Select 'Account Maintenance'
4. Under 'Account Ownership', select 'Remove From Account' next to your joint account holder, click 'Continue' and follow the steps.